Help

There are many ways to get help, using whatever route is most convenient for you.

• Reporting potential code of conduct violations
• Discord
• Information Desk
• Convention Operations
• Accessibility Desk
• Listeners Desk
• Registration Desk
• Email
• Telephone
• Worldcon At a Glance
• Maps and Directory

Reporting Potential Code of Conduct Violations

If you have code of conduct concerns, please dial (206) 395-9336 or visit the Convention Operations office on the fourth floor of the Summit building, room 440, to speak to one of our listeners. You may also use our code of conduct report form or email listeners@seattlein2025.org.

Discord

After joining our Discord server, you can ask for help in the #help-desk channel. This can be a good option if you want to have a text conversation with someone.

Information Desk

For general information and questions. Located on the second floor of the Summit building near the top of the escalators and stairs.

Tuesday: 2–8 p.m.
Wednesday: 8 a.m.–8 p.m.
Thursday: 8 a.m.–8 p.m.
Friday: 8 a.m.–8 p.m.
Saturday: 8 a.m.–8 p.m.
Sunday: 8 a.m.–6 p.m.

Convention Operations

General help and assistance, lost and found, and listeners. Located on the fourth floor of the Summit building in room 440.

Wednesday: 8 a.m.–10 p.m.
Thursday: 8 a.m.–10 p.m.
Friday: 8 a.m.–10 p.m.
Saturday: 8 a.m.–10 p.m.
Sunday: 8 a.m.–6 p.m.

Accessibility Desk

For help with accommodating accessibility needs. Located on the first floor of the Summit building next to registration.

Tuesday: 2–8 p.m.
Wednesday: 8 a.m.–8 p.m.
Thursday: 8 a.m.–8 p.m.
Friday: 8 a.m.–8 p.m.
Saturday: 8 a.m.–8 p.m.
Sunday: 8 a.m.–6 p.m.

Listeners Desk

Talk to someone privately about a sensitive topic, including potential Code of Conduct violations. Located on the fourth floor of the Summit building in room 440.

Wednesday: 8 a.m.–10 p.m.
Thursday: 8 a.m.–10 p.m.
Friday: 8 a.m.–10 p.m.
Saturday: 8 a.m.–10 p.m.
Sunday: 8 a.m.–6 p.m.

Registration Desk

For registration questions and problems. Located on the first floor of the Summit building.

Monday: 2–7 p.m.
Tuesday: 2–7 p.m.
Wednesday: 9 a.m.–7 p.m.
Thursday: 9 a.m.–7 p.m.
Friday: 9 a.m.–7 p.m.
Saturday: 9 a.m.–7 p.m.
Sunday: 10 a.m.–2 p.m.

Email

General information: info@seattlein2025.org

Virtual portal, Discord, or Zoom: virtual-info@seattlein2025.org

Registration: registration@seattlein2025.org

Accessibility: accessibility@seattlein2025.org

Code of Conduct: listeners@seattlein2025.org

Telephone

If you are in need of emergency assistance, if in the Convention Center Summit building, please dial (253) 235-9296; from all other locations, please dial 911.

If you have non-emergency safety concerns or need the lost and found, please dial (206) 629-8739 or visit the Convention Operations office on the fourth floor of the Summit building, room 440.